• +44(0)2082205421

Terms & Conditions

(1) Introduction

These terms & conditions will govern the use of the Queenie London web site; by using the website, your agreement to these terms and conditions of use entirely. If you differ with these terms and conditions or any part of these terms and conditions of use, you mustn't use our website.
(2) License to use website
Unless declared, we or our licensors possess the intellectual property rights in the website and any material on the site. Subject to these licenses, all the intellectual property privileges are reserved. You can view, download for caching purposes only, and print pages from the website for only your personal use, subject to the restrictions explained below and elsewhere in these terms and conditions.

You can use our free legal templates in agreement with the terms of the Queenie London: England & Wales License. Subject to this, you must not: You may not copy, modify, reproduce, republish, sell the display, post or transmit any part of this website without written permission from Queenie London. You may print or view individual pages for your personal use only.

(a) Republish material from this website with no written permission from Queenie London or our licensors
(b) sell display, rent or sub-license material from the website;
(c) Transmit any or all material from the website in public;
(d) Reproduce, copy, or otherwise use material from our website for a commercial purpose;
(e) Redistribute material from this website.

By accessing our website you accept these terms and conditions

(3) Acceptable use
You mustn’t use our website in any way that may cause, or causes, harm to the website or impairment or availability of the website; or at any case which is illegal, fraudulent, unlawful, or harmful, or in the connection with any unlawful and harmful activity.

You must not carry out any automated or systematic data collection activities (including without limitation scraping, data extraction, data mining and data harvesting) to or on our website without our written consent.

You mustn't use our website to transmit, commercial communications.

You mustn’t use our website for any purposes associated to marketing without our written consent.

(4) Registration
Access our web site may be restricted. We reserve the right to register users to access part of our website, or indeed our whole website, at our discretion. The info you provide us when registering or when placing an order or “my account” must be true, accurate and up to date I all respect and to the best of your knowledge. If part or all of your personal details are bound to change which may or will affect the service we offer you as a client, you’ll immediately notify us of these changes via our information team on info@queenielondonshop.com.

If we supply you with a user ID and password for access to our website or services or other content, you must guarantee that user ID and password is kept confidential.

You have to notify us in writing instantly if you become aware of any unauthorized use of your account or password.

You are accountable for any activity on our website that arise out of any failure to maintain your password confidentially, and might be held liable for any losses caused by such a failure.

You mustn't use another person’s user ID and password to access our website.

We may disable your user ID and password in our sole discretion without notice or explanation.

(5) Terms of Sale
We have a right to reject or withdraw a purchase/order in the event that:

(a) The details you provide us regarding the particular sale are incorrect.
(b) You or your accounts don’t have enough funds to pay for your order and any charges incurred.
(c) In at any moment we discover you are misusing our website.
(d) In at any time, we know that you breach the copyright.
(e) In the event of goods running out of stock.

Queenie London has the right to decline or withdraw from any sale without prior notification to the customer.

(6) Payment
Queenie London doesn’t keep copies of your payment details and PCI DSS submissive using a secure payment system that ensures secure and safety in compliance with data protection and privacy laws. Goods sold must not be delivered unless a pre-authorization check is completed making sure there are enough funds in that account. When making payment on our website you acknowledge that you accept and warrant access to your account.

(7) Indemnity
Hereby you indemnify us & assume keep us protected against any damages, losses, liabilities, cost and expenses (including with no limitation legal fees and any funds that are paid to third party by us in settlement of the dispute or claim on advice of the counsel) suffered by us from any breach by you of any provision of the terms and condition or arising out of any claim that you have violated provision of these terms and conditions.

(8) Breaches of these terms and conditions
Without injustice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we practically suspect that you have breached these terms and conditions in any way, we may:

(a) Send you the formal warnings;
(b) Suspend your use of our website temporarily;
(c) Prohibit you from using our website permanently;
(d) BlockPCS using IP address from accessing our website;
(e) Bring court proceedings against you for violating of contract or otherwise;
(f) Suspend and delete your account with our website;

(9) Our trademarks
Queenie London and our logo are trademarks owned by us. We give no permission for the exploit of these trademarks, and such exploit may constitute a violation of our rights.

(10) Variation
We (Queenie London) may revise these terms & conditions any time. Revised Terms and conditions will apply to the access of our website from the date of the publication of the new terms & conditions on our website. Check this page frequently to ensure you are familiar with the current version.

(11) Assignment
We may sub-contract, change or deal with our rights and obligations under our terms & conditions without notifying you and getting your approval.

(12) Severability
If a provision of these terms and conditions is determined by any court to be unlawful or unenforceable, the other provisions will go on in effect.

(13) Exclusion of third party rights
The terms and conditions are for your advantage and ours’ and aren’t intended to benefit any third party. The use of our and your rights regarding these terms and conditions isn't subject to the approval of any third party.

(14) Entire Agreement
These terms & conditions, together with the other legal notice on this web page, make up the whole agreement regarding your use of our website, and supersede all earlier agreements in respect of your use of this website.

(15) Law and jurisdiction
These terms and conditions will be construed in and governed by accord with the English law, and any dispute relating to these terms and conditions will be subject to the limited jurisdiction of the courts of England and Wales.


24/7 customer care available


Express delivery withing 3 days


cash credit debit